Returns & Refunds Policy

Last updated: August 13, 2025

This Returns & Refunds Policy applies to all purchases made through our online store. By placing an order, you agree to the terms outlined here, alongside our Terms & Conditions and Shipping & Delivery Policy.

1) No Returns Policy

We do not accept returns for any reason, including but not limited to change of mind, dislike of the product, ordering the wrong model/color/specification, or similar.
All sales are final except where returns are mandated under applicable consumer law (e.g., major defects not disclosed or misrepresentation).

2) Exceptions Required by Law

If your refurbished iPhone is found to have a major defect at the time of delivery and it is reported within the legally required timeframe, we will arrange for repair or replacement under our 3‑Month Warranty Policy.
Accidental damage, liquid damage, cosmetic wear, and faults caused by misuse or modification are not considered manufacturing defects and are not covered.

3) Refunds Policy

Refunds will be processed and credited back to the original payment method with in 5-7 business days.

4) Cancellations

Orders cannot be canceled once they have been handed over to the delivery partner.
Pre-dispatch cancellations, if requested, are approved only at our sole discretion and are eligible for a refund minus any payment gateway or processing fees.

5) Damaged or Incorrect Products

If you believe you have received a wrong or damaged item, you must notify us within 24 hours of delivery with photo/video proof and the order/AWB number.
All such claims will be handled under our 3‑Month Warranty or as required by law.

6) Warranty & After‑Sales Support

Eligible issues will be resolved through our warranty repair/replacement process, not via return and refund.
Our 3‑Month Warranty Policy applies to all refurbished iPhones purchased from our store.
Replacement product will be delivered with in 10-15 days.

7) Contact for Claims

To report an issue covered by the above exceptions, please reach out to:

Email: contactgadgettraders@gmail.com
Postal Address (for correspondence only):
Shop No. 47, Shankar Rakesh Market,
R. Ambedkar Chownk, near Bus Stand,
opposite Dr. B, Nawanshahr, Punjab – 144514, India.

Key Points for Customers:

🔧 Issues are resolved under our 3‑Month Warranty, not return/refund.
📦 Orders cannot be canceled after dispatch to the delivery partne